Shipping Policy

Shipping Policy
Last updated: October 12, 2025

 

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Processing Times

Please allow 1–3 business days (Monday to Friday) for us to process and ship your order.
All packages are shipped with a tracking number.
An express shipping option is available at checkout.

 

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Transit Times

UK

 

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Carriers We Use

• Royal Mail

• UPS

• DHL

• FedEx

 

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Order Tracking

You can track your order at: https://ivyandsophie.co.uk/apps/parcelpanel
🔗 Track Your Order (INSERT TRACK & TRACE)
Use your tracking number or order number for updates.

 

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Important Notes

• Delivery times are estimates and may vary due to customs, weather conditions, or courier delays.

• Business days exclude weekends and public holidays.

• All products are shipped from our warehouse in Asia.

 

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Customer Service

For any questions or support:
📧 info@ivyandsophie.co.uk